Interviewing Bias

Great teams start with great interviews.

By recording live interviews, our platform harnesses the power of artificial intelligence to help teams run a faster, better interview process.

Request a Demo

Interviewing Bias

One of the most difficult challenges that we face as interviewers is eliminating any personal bias from the interview process. Interview bias refers to any type of judgment that influences the way in which a job applicant is assessed during an interview. Examples of interviewing bias can range from conscious or unconscious racism and sexism, to preferential treatment for candidates who are more similar to those conducting the interviews. Other forms of hiring bias can also include ageism and discrimination based on a candidate's background or personal beliefs.

It is important to remember that, while bias may be present in the interview process, it can be overcome with awareness, interviewer coaching, mindfulness, and intentional best practices. To eliminate interviewer bias, employers should develop a clear strategy for conducting interviews that includes identifying potentially biased questions and topics of conversation before beginning the interview. Employers should provide interview training and feedback to ensure that any unconscious bias is identified and addressed.

I think we can all agree, the workplace as a whole, is no place for bias. Especially since it can affect someone's future. Companies are expected to make their hiring processes as fair and unbiased per the EEOCs (Equal Employment Opportunity Commission). To ensure a level playing field for all candidates, employers should take certain steps when interviewing job applicants. This includes avoiding stereotypical questions about gender or ethnic background, focusing on qualifications rather than preconceived notions of a candidate's character, using standard probing questions in the same manner across all

Finally, employers should take steps to create a welcoming atmosphere in the workplace where diverse perspectives are respected and encouraged. This can include making sure that all candidates receive equal access to opportunities, regardless of their background or characteristics. By actively advocating for a fair and unbiased workplace, employers can create an environment that is welcoming to people of all backgrounds and beliefs. It is important for employers to be aware of any bias during the interview process and actively work towards eliminating it. By doing so, they will create a more equitable workspace where everyone feels respected and valued.

One of the best ways we've found to implement unbiased practices in the workplace is through the use of interview intelligence software. This type of software leverages predictive analytics to identify trends in candidate behavior, enabling employers to make informed decisions about which candidates are the best fit for their organization. By eliminating subjective elements from the hiring process, interview intelligence can help ensure that job applicants receive an equal opportunity to showcase their skills and qualifications during the interview process.

Interviewer Bias Examples

Interviewer bias can take many forms. Some common interviewer bias examples include: Unconsciously favoring candidates who look or think more like the interviewer. Unfairly judging a candidate based on their physical appearance, such as gender, race, or age. Assuming that a candidate with a certain educational background is more qualified than another candidate without the same background. Expressing an opinion on a candidate's political or religious beliefs. Using language that is disparaging to certain groups and cultures during the interview process, such as making jokes about gender roles or ethnic backgrounds.

These are all things that we want to eliminate to give the candidate a great interview experience.

How to avoid interview bias:

  • Establish objective criteria for measuring a candidate's job-related qualifications.
  • Eliminate any questions or topics of conversation that could be interpreted as biased.
  • Interview individuals with diverse backgrounds and perspectives to ensure fairness.
  • Avoid making assumptions about an individual's background or
  • Provide ongoing training about unconscious bias and its effects.
  • Conduct interviews using the same set of semi-structured questions, in the same order, for all applicants.
  • Involve multiple decision-makers in the selection process to provide a more balanced perspective.
  • Encourage open, candid dialogue between interviewers and candidates that focuses on job qualifications rather than personal beliefs or opinions.

By implementing these steps, employers can create an interview process that is fair and unbiased for all.  Doing so will create a workplace that is more likely to attract and retain talented individuals from diverse backgrounds. Achieving an equitable hiring process is beneficial for both employers and job seekers alike, as it helps ensure that qualified candidates receive the same opportunities regardless of their cultural or other characteristics.

By taking steps to reduce interviewer bias during the interviewing process, employers can create a more equitable and welcoming workplace. This will ultimately lead to better outcomes for all involved, while helping to ensure that the hiring practices in place are truly fair and unbiased. 

No matter what the size or scope of your organization, implementing unbiased interviewing practices can make a big difference in how successful your hiring efforts are. It's an important step towards creating an equitable and inclusive environment where everyone is respected and valued.

Unconscious Bias in Interviewing

One of the most well known and well documented forms of bias in recruitment and selection today is unconscious bias. This type of bias is often hard to detect and can have a profound impact on the way people are evaluated, judged, or perceived. Examples of unconscious bias can manifest in many ways, including during the interviewing process.

Unconscious bias in interviewing occurs when an interviewer unknowingly allows his or her own personal beliefs to influence their judgment of a candidate's qualities and qualifications. This can lead to hiring decisions based on personal opinions rather than job-related criteria, which can be unfair and discriminatory.

How to reduce bias in the hiring process:

There are a few steps employers can take to help mitigate unconscious bias in the interview process.  It's important to establish specific criteria for evaluating candidates that are relevant to the role they're applying for. This helps ensure that candidates are evaluated on their qualifications and skills, rather than any personal opinions or biases the interviewer might have.

Another important step is to provide ongoing training on unconscious bias to all staff involved in the recruitment process. It's also important to involve multiple people in the hiring decision, so that different perspectives can be taken into account. Lastly, it's important to focus on having an open and honest dialogue with applicants. This allows candidates to feel as though their qualifications are being considered fairly rather than judged based on any personal opinions or preconceived notions. 

By taking these steps, employers can create an unbiased recruitment process that is fair and equitable for all candidates. This will help ensure that the hiring practices in place are effective and free from any unconscious bias.  Doing so will create a healthier workplace environment and allow employers to make the best hiring decisions possible.

How to Avoid Bias In Interviews

Avoiding unconscious bias in interviewing is an important step towards creating an equitable and inclusive workplace. To do this, employers should begin by establishing criteria for evaluating job candidates that focus on their qualifications and skills rather than personal beliefs or opinions. Additionally, it's important to provide ongoing training on bias awareness to all staff involved in the recruitment process.

Identifying and avoiding interview biases can also be aided by involving multiple people in the hiring decision and having open, honest conversations with job applicants. This helps to ensure that candidates are not judged based on any preconceived notions or biases an interviewer might have. It's also important to consider how interview questions are framed so they don't reveal any biases or prejudices the interviewer may have.

Involving multiple people in the hiring decision is also vital. Multiple people interviewing each candidate will give you different perspectives that can be taken into account. This helps ensure that all candidates receive a fair and unbiased assessment, regardless of their race, gender, or other characteristics. Lastly, it's important to focus on having an open and honest dialogue with job applicants. Doing so allows them to feel as though their qualifications are being considered fairly rather than judged based on any personal opinions or biases.

Employers can create an environment that is free from bias and ensures the best hiring decisions are being made. This helps to foster a healthier workplace culture where everyone feels respected and valued. By doing this, employers can ensure that the recruitment process is equitable and fair for all candidates.

Unconscious bias in hiring is a real problem, but if employers take the necessary steps it can be reduced and avoided. By taking steps such as establishing criteria for evaluating job candidates that is based on their qualifications and skills rather than personal beliefs or biases, providing bias awareness training to all staff involved in recruitment, involving multiple people in the hiring decision, and having open and honest conversations with applicants, employers can create a workplace environment that is free from bias and promotes fairness. Doing so will help ensure the best hiring decisions are being made and everyone is given an equal opportunity to be successful.

These steps should not be taken lightly as unconscious bias in hiring can have a lasting effect on employees, their families, and the company. If you'd like to see how Pillar uses Ai (artificial intelligence) to create effective, efficient, and equitable processes that eliminate bias, schedule a demo to chat with someone on our team.