Artificial Intelligence in Human Resources

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Artificial Intelligence in
Human Resources

With the invention of the silicon chip in 1961, humans began their interaction with what we refer to as "modern technology."

They say that the processing power within a chip doubles every two years meaning you have access to approximately 122,000 times more computing power than what was available in 1961.

We've only had chips for less than 50 years and we are now on the cusp of artificial intelligence (AI) transforming our workforce.

What is AI? In short, AI is a machine that can learn and work for you.

This could be anything from a robot in a factory to software that can process and make decisions on your behalf.

AI is already changing the world as we know it, and it's going to change the way we work in the future.

If you're new to the field of HR, you may be wondering, "how will AI transform human resources?"

To begin, let's talk about artificial intelligence in recruitment.

Identifying qualified candidates, interviewing, assessing their skills, and checking references are all time-consuming tasks that take HR professionals away from other important responsibilities.

This is where AI can help.

There are already AI-powered chatbots that can screen candidates and ask them initial questions to identify if they're a good fit for the company.

Interview intelligence software can automate much of the interview process from phone screen to final offer, integrate with many of the tools in your recruitment tech stack, and track metrics on each candidate to ensure quality hiring decisions.

This means that HR professionals can use their time more efficiently by only meeting with candidates who are already qualified.AI can also help with the onboarding and ramp process.

New employees have to fill out a lot of paperwork and there's often a lot of information that needs to be shared with them in a short amount of time.

They also have to learn the principles that will help them succeed in their new role.

AI-powered tools can help with all of this by providing new employees with the information they need and answering any questions they have.

This helps to ensure that they are able to hit the ground running and be productive from day one.

In the future, AI will also play a role in performance management.

AI-powered tools can help managers identify issues early on and provide employees with feedback tailored to their individual needs.

This feedback can help employees to improve their performance and reach their goals.

Artificial intelligence in human resources is still in its early stages, but the potential benefits are already clear.AI can help to make the recruitment process more efficient, the onboarding and ramp process smoother, and performance management more effective.

In the future, AI will only become more prevalent in the workplace and it's important for HR professionals to stay ahead of the curve.

Artificial Intelligence in Human Resources and Recruiting

HR AI software is still in its early stages, but more and more companies are beginning to invest in this technology in order to stay ahead of the competition.

Many of the AI HR software tools we have access to today focus on the recruiting aspect of HR.

Artificial intelligence in recruitment is streamlining the hiring process and bringing an objective, data-driven approach to an area that has traditionally been very subjective, even biased.

AI-powered chatbots can help to screen candidates, identify qualified candidates, and ask them initial questions.

This saves HR professionals a lot of time and energy that can be put towards other tasks.

Interview intelligence software powered by AI takes things one step further by automating much of the interview process from phone screen to final offer.

Pillar's interview intelligence software can also integrate with many of the tools in your recruitment tech stack. Primarily your ATS (applicant tracking software), video conferencing, and scheduling tools.

The semi-structured questions you've created to ask candidates about their behavioral and technical skills can be uploaded as prompts during the interview process to keep interviewers on track and give the candidates an equitable hiring experience.

Throughout the interview process, interview intelligence software will track metrics on each candidate to ensure you're making quality hiring decisions.AI is also playing a role in employee onboarding, engagement, and performance management.

Tools like People.ai and Learn Amp are using AI to help managers and employees alike to onboard more effectively, engage with company culture, and improve performance.

AI-powered chatbots can help new employees with the onboarding process by providing them with the information they need and answering any questions they have.

In a Human Resource Executive article, Sonia Mathai Chief Human Resources Officer at Globality talks about the effects of AI and the future of HR.She states, "Think of AI as an intelligent partner to your HR professionals. With most teams trying to do more with less, AI platforms can support your workforce by automating transactional and receptive work, freeing up their time to focus on other, more human, tasks that add greater value to the function."

Artificial intelligence in human resources and recruiting is far from perfect, but the potential benefits are already clear. AI can help to make the recruitment process more efficient, even automated. Make the onboarding and ramp process smoother, and performance management more effective.

In the future, AI will only become more prevalent in the workplace and it's important for HR professionals to stay ahead of the curve.

The question to ask right now is: "What can I automate to make my job more effective and efficient?"

Many of the HR professionals we talk to choose to start with interview intelligence software to create a more effective hiring process. This decision alone will give you hours back in your week to focus on engaging your team and increasing employee happiness and performance.

Benefits of Artificial Intelligence in Human Resources

In the previous two sections, we've focused mostly on what HR AI software can do.

In this section, let's discuss the benefits to you, the HR professional.

The benefits of using AI in HR can be divided into two main categories: efficiency and effectiveness.

Efficiency:

The first benefit is that AI can help you to be more efficient in your job. This is important because as an HR professional, you're likely already stretched thin.

There are only so many hours in the day and there are always more tasks than there is time to do them.

This is where AI gets results.AI can automate repetitive tasks so that you can focus on the tasks that only you can do.

For example, if you're using an AI-powered interview intelligence software, like Pillar, you can track candidate metrics and analyze employee interview techniques.

The benefits of this are twofold,
1.) You can make better hiring decisions
2.) You can coach your team to be better interviewers.

Effectiveness:

The second benefit of using AI in HR is that it can help you to be more effective in your job.

This is important because even if you're able to check all the boxes and complete all the tasks on your to-do list if those tasks aren't the most important or don't have the biggest impact, then you're not being effective.AI can help you to focus on the tasks that will have the biggest impact.

For example, if you're using an AI-powered performance management tool like Learn Amp, you can get real-time feedback from employees so that you can address any issues immediately.

This is important because it allows you to be proactive instead of reactive.

You can address problems before they become bigger issues and you can catch issues early when they're easier to fix.

AI-powered performance management tools can also help you to identify patterns so that you can prevent future problems.

The advantages of artificial intelligence in HRM are numerous and will only increase geometrically as the technology gets better. But the primary benefits of artificial intelligence in human resources will give you, the HR professional, an easier workload and better work/ life balance.

This is because you'll be able to focus on the tasks that only you can do and have more time to enjoy your life outside of work.

If you're new to these AI recruitment tools and would like to see examples of an efficient recruitment tech stack, download our ebook, "How to Build the Best Recruitment Tech Stack."

Getting started with interview intelligence software can save you up to 10 hours a week and could save your company hundreds of thousands of dollars in poor hires.

The average HR manager using Pillar to hire 5 employees a month will save 270+ hours and $1.44M of company funds per year.

Request a demo to see how you can save, today!