Way more than just video interviews.
Our interview intelligence guides you through the entire interview process, so you find your next great teammate—effectively and equitably.
“Having the ability to record and share interview clips with our hiring teams has been a game-changer in getting good candidates into the process and speeding up our time to hire.”
“Pillar is a huge opportunity for us to be completely confident about the fairness and effectiveness of our assessments. It is an invaluable tool for coaching, developing and supporting our newer interviewers on the team.”
Equitable and inclusive hiring practices have gained steam in the last few years as we've begun to realize the impact of our own biases on people's livelihoods and futures. If we're truly honest with ourselves, we all possess preferences that can influence our perception of others when given free rein. This is why it's essential to establish comprehensive equitable hiring processes that promote diversity and inclusion in the workplace protecting those who could be unjustly judged from preclusion in the hiring process.
Inclusive hiring processes:
An inclusive interview, meaning one where the interviewer actively seeks to understand and appreciate candidates with diverse backgrounds and unique experiences, is essential in promoting diversity within an organization. Inclusive interview practices are an opportunity to reassess your qualification process and create a more comfortable interview environment for diverse candidates.
This includes actively listening and valuing their perspectives, acknowledging any cultural differences, creating a safe space for open dialogue, and asking interview questions about diversity and inclusion that will help you hire people who share the same values for a diverse workforce.
Some obstacles that stand in the way of creating an inclusive hiring process are:
- Unconscious bias: This is the most critical obstacle that organizations must face when trying to develop an equitable hiring process. It's our hidden belief systems that influence us and guide us in decision-making processes. These unconscious biases can lead to discrimination against certain candidates, preventing a diverse range of applicants from being considered.
- Lack of diversity within the hiring team: If your hiring managers don't reflect diversity, it makes it challenging to create an inclusive interview experience for all candidates. A diverse group will have different backgrounds and viewpoints, which will help challenge any unconscious biases present during the hiring process.
- Inadequate outreach and recruitment strategies: Many organizations may not intentionally exclude certain groups; however, they may lack adequate outreach and recruitment strategies that target specific demographics. For instance, if you're looking to hire more women in leadership roles, it's essential to have targeted outreach and recruitment strategies that reach out to qualified female candidates.
- Limited job descriptions: Job postings can often be biased and deter diverse applicants from applying. To create a more equitable hiring process, organizations must review their job descriptions to ensure they use inclusive language that encourages diversity.
For these reasons and more, creating a hiring process that reduces and even eliminates biases is crucial in promoting diversity and inclusivity in the workforce. An equitable hiring process promotes equal opportunities for all applicants, regardless of their race, gender, religion, age, or background.
One of the most powerful ways to begin the journey of building a diverse team is to do an internal assessment. Many of us are blind to biases that can affect the futures of those we're interviewing. Starting with assessments like Harvard's Implicit Bias Test, and using tools like Pillar's interview intelligence software throughout the interview process can mitigate many of these negative effects.
So, let's build an equitable hiring process. We'll start with some best practices to add to your inclusive hiring checklist and give you some equitable interview questions to consider.
Inclusive Interview Best Practices:
1. Establish a diverse hiring team
The first step in creating an equitable hiring process is to form a diverse hiring panel. Having people from different backgrounds and perspectives on the team will help challenge any biases and create a more inclusive interview experience for all candidates.
2. Review job descriptions
Before posting a job, it's essential to review the language used in the job description to ensure it's inclusive and free of bias. Avoid using terms that may be gender-specific or have cultural connotations that may exclude certain groups.
3. Use blind resume screening
Blind resume screening involves removing identifying information such as name, gender, age, or race from resumes before they are reviewed by the hiring team. This allows for a more objective evaluation of the candidate's qualifications.
4. Asking the same interview questions of all candidates
We like using semi-structured interviews and asking open-ended questions. Asking the right questions during an interview is crucial in understanding a candidate's values and beliefs around diversity and inclusion. Consider asking open-ended questions that allow candidates to share their experiences and perspectives on working in a diverse environment.
Some sample equitable interview questions include:
- Can you tell us about a time when you had to work with someone who had different opinions or backgrounds than your own? How did you handle the situation?
- In your previous experience, how have you promoted diversity and inclusivity within a team?
- How do you stay informed about current issues surrounding diversity and inclusion in the workplace?
By implementing these inclusive hiring practices, you can create a more equitable hiring process that promotes diversity, inclusion, and equality among your employees. If you'd like to see more, check out Pillar's library of over 1,000 inclusive interview questions and resources to help you build a diverse and inclusive team.
So we've talked about several inclusive recruitment strategies in the previous sections, and we've even covered some equitable hiring practices to help you build a more inclusive workforce. Before we move forward, let's answer the question that may be on some reader's minds as we dive into this topic.
Why is inclusive hiring important?
A few years ago, Google (one of the early champions of building diverse teams) released data showing that their workforce was predominantly white and male. This sparked a conversation within the tech industry, leading to an increased focus on diversity and inclusion initiatives. However, it's not just about creating a diverse team for the sake of representation.
Inclusive hiring practices can bring numerous benefits to an organization, including:
- Increased innovation: By bringing in employees from different backgrounds and perspectives, you open up opportunities for new ideas and approaches.
- Improved employee satisfaction: A diverse and inclusive workplace fosters a sense of belonging among employees, leading to higher job satisfaction levels.
- Better decision-making: A more diverse team brings different viewpoints to the table, which can lead to more well-rounded and informed decisions.
- Enhanced company reputation: By actively promoting diversity and inclusivity in the hiring process, organizations can improve their reputation as an inclusive and progressive employers.
- And, even higher revenue numbers for diverse teams.
These factors prompted many employers to take a step back and reassess their workforce to see how a focus on diversity could shift the trajectory of their respective companies. The effect has been profound, resulting in more inclusive workplaces across various industries and a safer place for many people to share their values, culture, and perspectives. Ultimately, promoting diversity and inclusion through equitable hiring practices not only benefits the company but also creates a more positive and inclusive society as a whole.
Let's talk about one of the core strategies for creating inclusive interview practices- specifically, standardizing the interview questions and the hiring process.
Standardizing the Interview Process:
Standardizing the interview process involves using a structured set of questions and evaluation criteria for all candidates. This approach ensures that everyone is evaluated fairly based on the same standards, leading to more equitable hiring decisions.
A standardized hiring process can also help identify any areas where bias may be present in the interview or evaluation process. By tracking and analyzing data on candidate demographics, employers can see if there are any disparities in their hiring practices and make necessary adjustments to ensure equity moving forward.
Additionally, standardizing the interview process can help eliminate any potential biases that may arise from unstructured interviews or relying solely on gut feelings during evaluations.
Removing these factors can help level the playing field for all candidates and promote a more diverse and inclusive workforce.
In conclusion, equitable and inclusive hiring practices are essential for creating a diverse and welcoming workplace. By forming a diverse hiring panel, reviewing job descriptions, using blind resume screening, asking open-ended interview questions, and standardizing the interview process, employers can create an equitable hiring process that promotes diversity and inclusion within their organization.
But it doesn't stop there. Employers must also foster an inclusive work environment by promoting diversity at all levels of the company, offering training on unconscious bias, providing resources for employees from marginalized communities, and continually evaluating and improving their hiring practices.
By shifting the focus to prioritizing equity in the hiring process and supporting diversity in the workplace, organizations can build stronger and more successful teams while also creating a more equitable society. So let's continue to strive towards building inclusive and diverse workplaces, one hiring decision at a time. So let's continue to strive towards building inclusive and diverse workplaces, one hiring decision at a time.
If you've been trying unsuccessfully to create an inclusive hiring process for your company, chat with someone from our team. We'd love to show you how our Interview intelligence software and some simple changes to your hiring process can increase diversity hiring by 30, 40, or even 50%. Working with Pillar, one customer has increased diversity hiring by over 52% in the last year. So why wait? Book your demo today to see how you can increase diversity and make better hires, today!